Sales and Refunds
App Store purchases
EEG TraceLab Pro is offered as a yearly auto-renewable subscription through Apple StoreKit and the App Store. Apple handles payment processing, taxes, renewal, cancellation, and refund requests.
Managing subscriptions
You can manage or cancel the next automatic renewal through Apple subscription management on your device or Apple Account. Deleting the app does not automatically cancel an active App Store subscription.
Refunds
Refund eligibility and refund handling are controlled by Apple. EEG TraceLab does not receive full payment card details and cannot directly issue App Store refunds.
Contact
For support questions, contact support@eegtracelab.com. For formal official matters, contact official@eegtracelab.com.